CabsOn Service

Taxi accounts for clinics and healthcare teams

Pre-booked journeys for staff and for patients who can travel in a standard car.

Instant fixed-fare quotes for taxis and airport transfers across the UK.

Pre-booked rides only.

  • Fixed fare — no surge
  • Licensed, DBS-checked drivers
  • 24/7 online booking

Clinics, practices and healthcare teams use CabsOn business accounts to book taxis for staff between sites and for patients who need a lift to an appointment. Please note what we are: a private hire taxi service. We are not a patient transport service — our drivers don't provide medical care, and we don't have wheelchair-accessible vehicles.

Who it suits

  • staff travel between clinics, hospitals and offices;
  • patients who can get in and out of a standard car on their own or with a companion, travelling to and from appointments;
  • visiting clinicians arriving by train or plane.

If a patient needs clinical support during the journey, or must stay in their wheelchair, please use a patient transport service instead. Folding wheelchairs can travel in the boot.

Booking

Your team books in the business portal with the passenger's name and mobile number. The patient doesn't need an app and pays nothing. Journeys must be booked at least 3 hours ahead, so book appointment journeys when the appointment is made — including the return.

Child seats are available at £20 each.

Billing and records

Fixed fares before booking. Pay by card per booking or, on account billing, on one weekly or monthly invoice. CabsOn is not VAT-registered, so no VAT is added. Put different services or sites in departments to see spend separately.

Patient details

Only enter what the driver needs: a name, a mobile number and the pickup and drop-off. Don't add medical information to booking notes.

Licensed drivers Private hire (PHV) licensed drivers on every booking
DBS-checked Every driver passes a DBS background check
Pre-booked Your driver is confirmed for the time you choose
Fixed fare guarantee Airport drop-off and road charges included in the quote, no surge pricing
Vehicle classes

What you can book for Manchester

Saloon

  • Up to 4 passengers
  • 2 standard suitcases
  • Most economical option

Default choice for solo travel, couples and pairs heading to the airport. Ford Mondeo, VW Passat or similar.

Estate

  • Up to 4 passengers
  • 4 suitcases
  • Family-friendly

Choose this when bags outnumber people. A standard family of four with full check-in luggage fits cleanly in an estate where a saloon would not.

Executive

  • Mercedes E-Class or BMW 5 Series
  • Suited driver

Business class transport for corporate travellers, visiting clients and hotel transfers. The default for premium-postcode airport runs.

8 Seater Minibus

  • Up to 8 passengers
  • 6 suitcases capacity
  • Volkswagen Transporter or similar

Single-vehicle transport for groups of up to 8. Common on hen and stag bookings, sports teams, family airport runs and corporate group transfers.

Chauffeur

  • Mercedes S-Class
  • Suited driver
  • VIP and wedding work

Flagship class for VIP travel, weddings, premium events and corporate visiting directors. Hourly hire from 3 hours minimum or fixed-route.

Every booking includes

What is in the fixed fare

Flight tracking on every airport pickup

Pickup time auto-adjusts to actual landing. No driver-side panic if your flight runs late.

60 minutes free waiting on arrivals

Counted from when your flight actually lands, with airport parking included. Plenty of buffer for immigration, baggage claim and customs. After that, waiting is £9 per 15 minutes in a saloon.

Drop-off charge included

The airport drop-off fee is included in the quote, not added at the kerb. So is any congestion or road charge on your route.

Optional meet and greet

Driver waits at the terminal arrivals exit with a name board. Add it when you book; the price is shown in your quote.

Card or corporate invoice

Pay securely by card when you book. Corporate accounts get monthly invoicing with PO numbers and itemised receipts.

Child and booster seats

£20 per seat, fitted before pickup. Confirm the seat type at booking so we match the right vehicle.

Coverage

Manchester on the map

FAQs

Frequently asked questions

Are you a patient transport service?

No. We are a private hire taxi service. Drivers don't provide medical care, and we don't have wheelchair-accessible vehicles.

Can a folding wheelchair come along?

Yes, in the boot, if the passenger can transfer into the car.

Can we book a return for after the appointment?

Yes. Book it at the same time — all journeys need at least 3 hours' notice.