CabsOn Service

Taxi service for UK hotels and concierge desks

Book guest journeys from the desk; guests don't need an app or a card.

Instant fixed-fare quotes for taxis and airport transfers across the UK.

Pre-booked rides only.

  • Fixed fare — no surge
  • Licensed, DBS-checked drivers
  • 24/7 online booking

A CabsOn business account gives your front desk a simple way to book guest taxis: airport transfers, station runs and journeys across the city, booked in the business portal with the guest's name and mobile number, at a fixed fare, and charged to the hotel.

Booking from the desk

Each receptionist or concierge gets their own portal login. To book, they enter the guest's name and mobile number, the pickup and destination, the time and the vehicle, and confirm. All journeys need at least 3 hours' notice, so early departures are best booked the evening before.

Logins can have the booker role — their bookings wait for a manager to approve — or the admin role, which books straight away.

Airport arrivals

For arriving guests, we track the flight and the first 60 minutes after landing are free, with parking included. Add meet & greet and the driver waits in arrivals with a name board.

Vehicles

Saloon, Estate, Executive, MPV, Executive People Carrier, 8 Seater Minibus and Chauffeur (Mercedes S-Class). Child seats are £20 each.

Billing

The guest pays nothing in the car. The hotel pays by card per booking or — on account billing — on one weekly or monthly invoice listing every completed ride with the guest's name. CabsOn is not VAT-registered, so no VAT is added. If you re-charge the guest, you add it in your own hotel system; we don't connect to hotel systems.

Seeing desk spend

Use departments — guests, staff transport, events — to see spend separately, each with an optional monthly budget.

Licensed drivers Private hire (PHV) licensed drivers on every booking
DBS-checked Every driver passes a DBS background check
Pre-booked Your driver is confirmed for the time you choose
Fixed fare guarantee Airport drop-off and road charges included in the quote, no surge pricing
Vehicle classes

What you can book for Manchester

Saloon

  • Up to 4 passengers
  • 2 standard suitcases
  • Most economical option

Default choice for solo travel, couples and pairs heading to the airport. Ford Mondeo, VW Passat or similar.

Estate

  • Up to 4 passengers
  • 4 suitcases
  • Family-friendly

Choose this when bags outnumber people. A standard family of four with full check-in luggage fits cleanly in an estate where a saloon would not.

Executive

  • Mercedes E-Class or BMW 5 Series
  • Suited driver

Business class transport for corporate travellers, visiting clients and hotel transfers. The default for premium-postcode airport runs.

8 Seater Minibus

  • Up to 8 passengers
  • 6 suitcases capacity
  • Volkswagen Transporter or similar

Single-vehicle transport for groups of up to 8. Common on hen and stag bookings, sports teams, family airport runs and corporate group transfers.

Chauffeur

  • Mercedes S-Class
  • Suited driver
  • VIP and wedding work

Flagship class for VIP travel, weddings, premium events and corporate visiting directors. Hourly hire from 3 hours minimum or fixed-route.

Every booking includes

What is in the fixed fare

Flight tracking on every airport pickup

Pickup time auto-adjusts to actual landing. No driver-side panic if your flight runs late.

60 minutes free waiting on arrivals

Counted from when your flight actually lands, with airport parking included. Plenty of buffer for immigration, baggage claim and customs. After that, waiting is £9 per 15 minutes in a saloon.

Drop-off charge included

The airport drop-off fee is included in the quote, not added at the kerb. So is any congestion or road charge on your route.

Optional meet and greet

Driver waits at the terminal arrivals exit with a name board. Add it when you book; the price is shown in your quote.

Card or corporate invoice

Pay securely by card when you book. Corporate accounts get monthly invoicing with PO numbers and itemised receipts.

Child and booster seats

£20 per seat, fitted before pickup. Confirm the seat type at booking so we match the right vehicle.

Coverage

Manchester on the map

FAQs

Frequently asked questions

Does each receptionist need their own login?

Yes. Each team member has their own login with a booker or admin role, so you can see who booked each journey.

Can charges post to the guest's room bill?

Not automatically. We don't integrate with hotel systems; re-charging a guest is done in your own system.

Does the guest pay the driver?

No. The hotel pays — by card when booking or on its invoice.

Do you meet guests at the airport?

Yes. With meet & greet the driver waits in arrivals with a name board, and we track the flight.