CabsOn Service

How to choose a taxi partner for your UK hotel

What matters for guests, for the front desk and for finance.

Instant fixed-fare quotes for taxis and airport transfers across the UK.

Pre-booked rides only.

  • Fixed fare — no surge
  • Licensed, DBS-checked drivers
  • 24/7 online booking

A hotel's taxi partner affects guests directly: a late airport pickup or a surprise fare lands on the front desk. These are the points worth checking, with what a CabsOn hotel account offers.

For guests

  • Fixed fares quoted before booking, so the desk can tell a guest the price.
  • Airport pickups with flight tracking, 60 minutes' free waiting after landing and meet & greet with a name board.
  • No payment in the car — the hotel pays.
  • Vehicle choice: Saloon to Mercedes S-Class Chauffeur, plus MPVs and 8 Seater Minibuses for groups. Child seats £20 each.

For the front desk

  • Book in the business portal with the guest's name and mobile number — no app for the guest.
  • Each staff member has their own login; bookers' requests can wait for a manager's approval.
  • Journeys are pre-booked, at least 3 hours ahead — early departures are booked the evening before. We don't offer immediate pickups.

For finance

  • One invoice weekly or monthly on account billing, listing every completed ride and guest name.
  • No VAT — CabsOn is not VAT-registered.
  • Departments to separate guest, staff and event spend, with optional monthly budgets.
  • CSV export for Xero, QuickBooks or SAP Concur.

What we don't do

We don't connect to hotel property management systems, so ride charges don't post to a guest's room bill automatically. If you re-charge guests, you add the charge in your own system.

More detail: spending limits and approvals, invoicing, reports and guest bookings.

Licensed drivers Private hire (PHV) licensed drivers on every booking
DBS-checked Every driver passes a DBS background check
Pre-booked Your driver is confirmed for the time you choose
Fixed fare guarantee Airport drop-off and road charges included in the quote, no surge pricing
Vehicle classes

What you can book for Manchester

Saloon

  • Up to 4 passengers
  • 2 standard suitcases
  • Most economical option

Default choice for solo travel, couples and pairs heading to the airport. Ford Mondeo, VW Passat or similar.

Estate

  • Up to 4 passengers
  • 4 suitcases
  • Family-friendly

Choose this when bags outnumber people. A standard family of four with full check-in luggage fits cleanly in an estate where a saloon would not.

Executive

  • Mercedes E-Class or BMW 5 Series
  • Suited driver

Business class transport for corporate travellers, visiting clients and hotel transfers. The default for premium-postcode airport runs.

8 Seater Minibus

  • Up to 8 passengers
  • 6 suitcases capacity
  • Volkswagen Transporter or similar

Single-vehicle transport for groups of up to 8. Common on hen and stag bookings, sports teams, family airport runs and corporate group transfers.

Chauffeur

  • Mercedes S-Class
  • Suited driver
  • VIP and wedding work

Flagship class for VIP travel, weddings, premium events and corporate visiting directors. Hourly hire from 3 hours minimum or fixed-route.

Every booking includes

What is in the fixed fare

Flight tracking on every airport pickup

Pickup time auto-adjusts to actual landing. No driver-side panic if your flight runs late.

60 minutes free waiting on arrivals

Counted from when your flight actually lands, with airport parking included. Plenty of buffer for immigration, baggage claim and customs. After that, waiting is £9 per 15 minutes in a saloon.

Drop-off charge included

The airport drop-off fee is included in the quote, not added at the kerb. So is any congestion or road charge on your route.

Optional meet and greet

Driver waits at the terminal arrivals exit with a name board. Add it when you book; the price is shown in your quote.

Card or corporate invoice

Pay securely by card when you book. Corporate accounts get monthly invoicing with PO numbers and itemised receipts.

Child and booster seats

£20 per seat, fitted before pickup. Confirm the seat type at booking so we match the right vehicle.

Coverage

Manchester on the map

FAQs

Frequently asked questions

Do you integrate with hotel PMS systems?

No. Charges don't post to room bills automatically; you re-charge guests in your own system if needed.

Can guests book without an app?

Yes. The desk books with the guest's name and mobile number.

Can you collect guests from the airport?

Yes, with flight tracking, 60 minutes' free waiting after landing and optional meet & greet.