CabsOn vs Gett: which UK business taxi service fits you

What is Gett and what is CabsOn? Gett is a corporate ground-transport platform founded in Israel in 2010 that entered the UK by acquiring an established London black-cab dispatch business. Today Gett operates in the UK primarily as an aggregator: they have their own driver relationships in London, and elsewhere they route bookings to partner private-hire operators through their platform. Their pitch is enterprise-first — a single account, single invoice, single dashboard for all your ground travel across the UK and, via partners, internationally. CabsOn is a UK ground-transport platform built around our own driver network in the country's major cities plus partner operators for wider coverage. Our corporate portal at business.cabson.uk offers the same enterprise controls you would expect — bookings, approvals, staff and department management, cost-centre routing, monthly invoicing, SSO, API access, and reporting. We are smaller than Gett globally but focused on UK business travel, which is where a lot of our product decisions come from. ## How do the two platforms compare on UK coverage? Gett has strong London coverage with genuine black-cab supply and reasonable coverage in most large UK cities through partners. Outside the top ten cities, coverage becomes patchier and quotes may take longer to come back. We cover London, Manchester, Birmingham, Leeds, Liverpool, Sheffield, Glasgow, Edinburgh, Bristol, Newcastle, and Nottingham directly with our own driver network, and partner-operator coverage in smaller towns and rural areas across England, Scotland, and Wales. All major airports — Heathrow, Gatwick, Stansted, Luton, Manchester, Birmingham, Edinburgh, Glasgow, Bristol, Leeds Bradford — are covered as origin or destination. If you have a specific route or city that matters for your travel programme, ask us and we will tell you honestly whether we are stronger or weaker there. ## How do the pricing models compare? Both of us quote per-ride pricing based on distance, time, and vehicle class rather than corporate list prices. Neither platform publishes a public rate card because taxi pricing varies too much by city, time of day, and demand. We don't publish a verified like-for-like benchmark against Gett — pricing depends too much on city, time of day, route and vehicle class to make a single average meaningful, and neither of us adds a surcharge or booking fee on top of the metered ride. We suggest a two-week parallel pilot rather than trusting either of our claims — this is the only way to see the actual price you pay on your actual routes. ## How does monthly VAT invoicing work for each? Both platforms issue a monthly consolidated invoice suitable for UK VAT reclaim. We issue one PDF invoice on the first working day of each month covering every ride in the previous calendar month, with VAT itemised per ride at 20 percent, cost centre and department shown per line, and a downloadable CSV accompanying the PDF. The CSV is formatted for direct import into Xero, QuickBooks Online, and Sage 50. Invoices are emailed to your finance inbox and available for download in the InvoicesPage of the corporate portal for six years to satisfy HMRC retention rules. Gett issues an equivalent monthly invoice with similar structure. On their enterprise tier they offer direct API-level integration with Concur, SAP Ariba, and Oracle iExpense, which is useful if you already run one of those platforms. We integrate with Concur and SAP Ariba through our public API rather than a native connector — this works well for most accounts but is not quite parity with Gett's deeper integrations. ## What corporate controls does each platform offer? We match Gett on the core enterprise controls that UK finance and operations teams ask for: departments and cost centres with per-department spending caps; per-traveller monthly caps; approval workflows that route rides above a threshold to a nominated approver; booking-on-behalf so a PA or concierge desk can book for a named traveller; PO number capture at booking time; and traveller offboarding that revokes access instantly when someone leaves the company. Gett's controls are similar in scope, with slightly deeper policy configuration on their enterprise tier — for instance, geo-fenced booking rules that only permit rides between specific postcodes, and time-of-day restrictions per traveller class. If you have unusually complex travel policy, Gett is worth a look. For the great majority of UK corporate accounts, our controls do the job. ## Where does Gett win? We think Gett wins in three places, and we would rather say so than pretend otherwise. First, deep expense-platform integrations. If your finance team runs Concur or SAP Ariba as the system of record, Gett's native connectors will save your travel booker meaningful time compared with our API-based integration. Second, London black-cab supply density. Gett's history is in London black cabs and their supply there is genuinely deep. If your programme is heavily weighted to London with a preference for TX-style vehicles, Gett is a strong choice. Third, mature enterprise contracts. Gett has been selling to UK enterprises for over a decade and has a well-developed sales, onboarding, and account-management motion. If you require formal RFPs, negotiated SLAs, and named account teams, Gett is set up for that. We can meet those requirements but we are a smaller and lighter-touch operation. ## Where does CabsOn win? Nationwide UK coverage priced competitively outside central London — we run our own driver network in eleven cities rather than aggregating everywhere, which shows up in the per-ride price you pay. No minimum monthly spend and no lock-in contract. Our corporate account is priced on rides used, billed monthly in arrears, closable at will. Gett historically prefers a minimum-spend enterprise contract, though this is negotiable at their end. Fast onboarding. Most corporate accounts sign up on the /corporate/register page, complete KYC, import travellers, and start booking within one working day, without a salesperson in the loop. This suits smaller and mid-market accounts and hotel concierge desks that need to be up quickly. Concierge booking mode. Our hospitality booking flow lets a hotel front desk or PA book on behalf of a guest, tag the ride with the guest name, and choose whether the guest's card or the hotel account pays. Gett offers guest-of-guest booking but not with quite the same one-click concierge UI. ## Which is better for hotel concierge desks? This depends primarily on where your property is. In five-star Zone 1 London hotels, Gett has legacy penetration and their black-cab supply is a genuine advantage for guests who prefer the traditional experience. In Zone 2 through 6 London hotels, and everywhere outside London, our per-ride pricing tends to be more competitive and our concierge booking mode is purpose-built for hotel front desks. Both platforms handle guest billing versus property billing, VAT receipts to guests on request, and named-guest booking. ## Which is better for finance and travel-manager teams? If your organisation has already standardised on Concur or SAP Ariba and you want native connectors, Gett has the edge. If your organisation uses Xero, QuickBooks, or Sage, or you handle expenses on receipts and manual reconciliation, our monthly PDF plus CSV workflow is likely simpler and cheaper. Both platforms give you department-level spend reporting, cost-centre routing, VAT itemisation, and CO2 estimates per ride.