One UK Corporate Taxi Account, Coverage Across 30+ Cities

Which UK cities does one CabsOn corporate account cover?

A single CabsOn corporate account currently provides taxi coverage across 30+ UK cities. Live coverage today includes Manchester, London, Birmingham, Leeds, Liverpool, Edinburgh, Glasgow, Bristol, Cardiff, Newcastle upon Tyne, Sheffield, Nottingham, Southampton, Portsmouth, Coventry, Leicester, Aberdeen, Dundee, Belfast, Reading, Milton Keynes, Oxford, Cambridge, Brighton, Bournemouth and further regional markets. New cities are added based on where our corporate customers actually travel, not aspirational marketing maps.

Once your account is open, any authorised traveller — a director, an executive assistant, a hotel concierge booking on behalf of a guest, a recruitment consultant moving a candidate — can book a ride in any of these cities under identical account terms. There is no separate onboarding for each city, no re-negotiation of rates when your team opens a new office, and no need to sign a supplementary contract before your Cardiff sales lead can book a taxi to a client meeting.

How does the single monthly invoice work across multiple cities?

We issue one PDF invoice on the 1st of each month covering every ride your team took in the previous calendar month, regardless of pickup city. Each line on the invoice shows the traveller name, pickup city, dropoff, date, distance, net fare, VAT at the UK standard 20 percent rate, and gross total. Alongside the PDF we generate a CSV export with the same data in a format that imports directly into Xero, QuickBooks, Sage and NetSuite.

The invoice is downloadable from the Invoices page in your business.cabson.uk portal and, if you prefer, emailed automatically to your accounting inbox on the day of issue. Payment terms are 30 days net by default, extendable to 45 or 60 days for higher-volume accounts. There is no separate Manchester invoice, no separate London invoice — one document, one payment reference, one reconciliation.

Can I set spending limits per office or department?

Yes. Inside the portal you create departments — commonly modelled as offices (Manchester Operations, London Sales, Edinburgh Support) or as cost centres (Client Meetings, Recruitment, Executive Travel). Each department has its own monthly budget cap and utilisation view. Travellers are assigned to a department and their bookings are tagged accordingly, so the monthly invoice CSV includes a cost-centre column that finance can split without any manual re-tagging in Xero or Sage.

You can also set per-user spending limits — for example, a graduate can book up to £40 per ride without approval, an account manager up to £120, and anything above requires travel-manager sign-off from the Approvals queue. The approval workflow is real-time: the traveller books, the manager sees the request in the portal or by email, and approves or declines with a single click. Rides needing approval do not dispatch a driver until approval is granted.

Who typically uses a multi-city corporate account?

The pattern we see most often is a business with 3 to 8 UK offices whose finance team is tired of processing individual taxi receipts through expense claims. Consulting firms, law firms, recruitment agencies, accountancies and creative agencies all fit this shape. A second common pattern is hotel groups whose concierge desks book taxis for guests across multiple properties — a Manchester hotel needing a London theatre pickup, or a Cardiff hotel arranging an Edinburgh airport transfer.

Event agencies use us for conference and awards-dinner logistics where the same client's staff and speakers need transport in different cities across a season. Media production companies use us for crew movement between shoot locations. Universities and NHS trusts use us for staff and researcher travel between campuses and hospital sites. What links these is that fragmented, per-city taxi arrangements create administrative overhead that scales badly.

How does multi-city coverage compare to Uber for Business or Addison Lee?

Uber for Business offers genuinely broad UK coverage and its app is excellent for unplanned on-demand rides in central London. What Uber does less well: fixed pre-booked airport-transfer pricing (surge can apply), driver continuity for regular routes, and per-department cost-centre tagging built into the booking flow rather than layered on afterwards. Our multi-city corporate account was designed specifically around scheduled and reconcilable business travel, so we quote fixed fares in advance and tag cost centres at the point of booking.

Addison Lee provides a strong executive-car service and is often the right choice for London-based board and client travel. Their national coverage is narrower than ours, and pricing is at a premium. Where Addison Lee wins, we do not pretend otherwise. Where we win is coverage breadth across regional UK cities under one account and one invoice, at prices closer to standard taxi rates than executive-car rates.

Regional taxi firms will usually beat us on local knowledge in their home city — a Bristol firm knows Bristol better than any national platform can. What they cannot do is give your finance team one invoice covering Bristol, Leeds and Belfast in the same month. That is the trade-off, and it is the reason our customers keep some local relationships alive for niche needs while using CabsOn for the consolidated majority.

What data does the monthly reporting include?

The Reports page in your portal provides breakdowns by traveller, by department, by city, by vehicle class and by time-of-day. You can filter to a specific date range, export to CSV or PDF, and — for organisations reporting under SECR or preparing CSRD disclosures — see an estimated CO2 total based on DEFRA conversion factors applied to each journey's distance and vehicle class.

Standard reports include: spend by department per month, top-spending travellers, most-frequent routes, pickup-city distribution, average ride cost per city (useful for benchmarking regional cost bases), no-show rate, and cancellation rate. All reports pull from the same underlying ride ledger that produces the monthly invoice, so numbers reconcile exactly — there is no risk of the report saying one thing and the invoice saying another.

How does duty of care work across different UK cities?

The duty-of-care standard we apply is identical across every covered city. Every driver on the platform is DBS-checked, licensed by the relevant local authority (TfL in London, Manchester City Council in Manchester, and so on), and vehicle-checked. When a ride is booked, the traveller sees the driver's name, photo, vehicle make and registration in advance, and receives live driver ETA.

Travel managers can see any active ride on a live map inside the portal, with driver location, ETA to destination, and the traveller's own location if they have shared it. Every ride has in-app SOS that alerts our operations team and, if configured, your internal safety contact simultaneously. GDPR applies to all traveller data — we hold pickup and dropoff addresses for the retention period required for VAT and duty-of-care records, and no longer.

What integrations do you offer for finance and travel tools?

The monthly CSV export imports cleanly into Xero, QuickBooks, Sage 50, Sage Intacct and NetSuite — column headings match the fields those systems expect. For expense-tool workflows, per-ride receipts can be forwarded automatically to a Concur, Expensify, Pleo or SAP Concur inbox for reconciliation against employee expense claims (relevant where travellers pay incidentals themselves).

For companies operating full SSO, we support SAML 2.0 and OpenID Connect single sign-on with Google Workspace, Microsoft Entra ID (formerly Azure AD) and Okta. This means your staff use existing corporate credentials to log in to book a ride, and offboarding a leaver from your identity provider automatically revokes their booking access. For programmatic access — automated invoice retrieval, custom dashboards, integration with a corporate travel-management system — we publish a REST API and issue keys from the Admin - API Keys page in your portal.

How do I open a multi-city corporate account?

Registration takes under ten minutes for a standard account. Go to /corporate/register, provide your company name, registered address, VAT number, primary billing contact and initial travellers. Verify your business email, and the account is live the same day. For larger organisations needing SSO, bespoke approval flows or negotiated volume rates, our corporate onboarding team completes full setup in 3 to 5 working days.

There is no setup fee, no minimum monthly commitment and no per-user licence charge. You pay only for the rides your team actually books, at pre-agreed rates per city and vehicle class. Volume discounts apply above certain monthly spend thresholds and are agreed in advance rather than surfaced on a mystery scale.