CabsOn Service

Account management and support for business accounts

A named contact for your account, and quick help when a journey needs attention.

Instant fixed-fare quotes for taxis and airport transfers across the UK.

Pre-booked rides only.

  • Fixed fare — no surge
  • Licensed, DBS-checked drivers
  • 24/7 online booking

Every CabsOn business account has a dedicated account manager — one person who knows your account, your regular routes and how you like to be billed. Day-to-day help is available by WhatsApp, by email and through chat in the business portal.

What your account manager does

  • sets up your account: team logins, departments, budgets and billing;
  • agrees any account discount or contracted prices for regular routes;
  • moves your account to account billing when appropriate, and sets payment terms and any credit limit;
  • adds your PO or cost-centre reference to invoices;
  • is your contact for anything that isn't working the way you need.

Getting help with a journey

  • WhatsApp: +44 7448 314998 — the quickest way to reach us about a booking.
  • Chat in the business portal, linked to your account.
  • Email: support@cabson.uk.

We don't take phone calls; WhatsApp and chat are answered by the same team.

What the portal handles for you

Most things don't need a person at all. In the portal you can book, change and cancel journeys, approve bookers' requests, manage staff and departments, see budgets and reports, connect Google Workspace or Microsoft sign-in, create API keys, and download invoices, statements, receipts and CSV exports.

Licensed drivers Private hire (PHV) licensed drivers on every booking
DBS-checked Every driver passes a DBS background check
Pre-booked Your driver is confirmed for the time you choose
Fixed fare guarantee Airport drop-off and road charges included in the quote, no surge pricing
Vehicle classes

What you can book for Manchester

Saloon

  • Up to 4 passengers
  • 2 standard suitcases
  • Most economical option

Default choice for solo travel, couples and pairs heading to the airport. Ford Mondeo, VW Passat or similar.

Estate

  • Up to 4 passengers
  • 4 suitcases
  • Family-friendly

Choose this when bags outnumber people. A standard family of four with full check-in luggage fits cleanly in an estate where a saloon would not.

Executive

  • Mercedes E-Class or BMW 5 Series
  • Suited driver

Business class transport for corporate travellers, visiting clients and hotel transfers. The default for premium-postcode airport runs.

8 Seater Minibus

  • Up to 8 passengers
  • 6 suitcases capacity
  • Volkswagen Transporter or similar

Single-vehicle transport for groups of up to 8. Common on hen and stag bookings, sports teams, family airport runs and corporate group transfers.

Chauffeur

  • Mercedes S-Class
  • Suited driver
  • VIP and wedding work

Flagship class for VIP travel, weddings, premium events and corporate visiting directors. Hourly hire from 3 hours minimum or fixed-route.

Every booking includes

What is in the fixed fare

Flight tracking on every airport pickup

Pickup time auto-adjusts to actual landing. No driver-side panic if your flight runs late.

60 minutes free waiting on arrivals

Counted from when your flight actually lands, with airport parking included. Plenty of buffer for immigration, baggage claim and customs. After that, waiting is £9 per 15 minutes in a saloon.

Drop-off charge included

The airport drop-off fee is included in the quote, not added at the kerb. So is any congestion or road charge on your route.

Optional meet and greet

Driver waits at the terminal arrivals exit with a name board. Add it when you book; the price is shown in your quote.

Card or corporate invoice

Pay securely by card when you book. Corporate accounts get monthly invoicing with PO numbers and itemised receipts.

Child and booster seats

£20 per seat, fitted before pickup. Confirm the seat type at booking so we match the right vehicle.

Coverage

Manchester on the map

FAQs

Frequently asked questions

Do business accounts get an account manager?

Yes. Each business account has a dedicated account manager.

How do we get help with a booking?

By WhatsApp on +44 7448 314998, by chat in the business portal, or by email at support@cabson.uk.

Can we call you?

We don't take phone calls. WhatsApp and portal chat are the quickest ways to reach us.