Service

Wheelchair Accessible Taxi London — Pre-Booked WAV Service

Pre-booked wheelchair accessible vehicles (WAV) across London. Ramp access, securement, trained drivers, fixed fares.

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Fixed-fare quotes in London.

CabsOn operates a pre-booked wheelchair accessible taxi London service using Wheelchair Accessible Vehicles (WAV) with rear ramp access, four securement points, and drivers trained in safe wheelchair loading. Same fixed-fare pricing model as our standard fleet, same TfL PHV licensing, with a vehicle class that genuinely accommodates manual and powered wheelchairs.

Wheelchair accessible vehicle specifications

  • Rear ramp access — gradient compliant with wheelchair safety standards
  • Four wheelchair securement points — fitted to vehicle floor
  • Lap and shoulder belt for passenger — separate from wheelchair securement
  • Internal headroom — accommodates most powered wheelchairs and standard manual chairs
  • Companion seating — 1-3 additional passengers depending on vehicle
  • Trained driver — wheelchair loading, securement, passenger safety

When to book

WAV vehicles are a smaller fleet than standard saloons — we recommend pre-booking at least 24 hours in advance for guaranteed availability. Same-day bookings are accepted subject to fleet availability; call dispatch for urgent journeys.

Typical accessible journeys

  • Hospital appointments and discharge transport
  • NHS, GP, and clinic visits
  • Airport transfers with wheelchair luggage
  • Family events and social outings
  • Theatre, concert, and event venue access
  • Education travel (university and college)

Pricing

Accessible vehicle fixed fares are at parity with our standard saloon class. No accessibility surcharge — we believe accessible travel should not cost more.

Booking notes — passenger and chair details

When booking, please confirm:

  • Manual or powered wheelchair
  • Approximate wheelchair dimensions (length, width, weight)
  • Whether passenger transfers to vehicle seat or stays in chair
  • Number of companion passengers
  • Any specific access requirements (e.g. assistance dog)

This helps us match the right WAV vehicle to your journey.

Driver training

Our WAV drivers complete training in wheelchair securement, ramp deployment, passenger safety, and disability awareness.

Licensed drivers Greater Manchester or TfL Private Hire (PHV) licensing on every booking
DBS-checked Background-checked drivers with airport access permits
ULEZ & Clean Air ready Modern fleet meeting London ULEZ and Greater Manchester Clean Air Zone standards
Fixed fare guarantee Drop-off charge, congestion charge and ULEZ bundled into the quote, no surge pricing
Vehicle classes

What you can book for London

Saloon

  • Up to 4 passengers
  • 2 standard suitcases
  • Most economical option

Default choice for solo travel, couples and pairs heading to the airport. Modern petrol-hybrid or fully electric saloons across the fleet.

Estate

  • Up to 4 passengers
  • 4 suitcases
  • Family-friendly

Choose this when bags outnumber people. A standard family of four with full check-in luggage fits cleanly in an estate where a saloon would not.

Executive

  • Mercedes E-Class or BMW 5 Series
  • Suited driver
  • Water and wifi included

Business class transport for corporate travellers, visiting clients and hotel transfers. The default for premium-postcode airport runs.

8-seater MPV

  • Up to 8 passengers
  • 8 suitcases capacity
  • Mercedes V-Class or Vito

Single-vehicle transport for groups of up to 8. Common on hen and stag bookings, sports teams, family airport runs and corporate group transfers.

Chauffeur

  • Mercedes S-Class or BMW 7 Series
  • Suited driver
  • VIP and wedding work

Flagship class for VIP travel, weddings, premium events and corporate visiting directors. Hourly hire from 4 hours minimum or fixed-route.

Every booking includes

What is in the fixed fare

Flight tracking on every airport pickup

Pickup time auto-adjusts to actual landing. No driver-side panic if your flight runs late.

60 minutes free waiting on arrivals

Plenty of buffer for immigration, baggage claim and customs at the busiest airport hours.

Drop-off charge included

The £5 forecourt fee at every UK airport is in the quote, not added at the kerb. Same with London congestion charge and ULEZ.

Optional meet and greet

Driver waits at the terminal arrivals exit with a name board. No extra charge.

Card, PayPal, corporate invoice

Pay how you want. Corporate accounts get monthly invoicing with PO numbers and VAT receipts.

Child and booster seats

Available on request, fitted before pickup. Confirm seat type at booking so we match the right vehicle.

Coverage

London on the map

FAQs

Frequently asked questions

How do I book a wheelchair accessible taxi in London?

Use the standard booking form and add "wheelchair accessible vehicle" in the notes, or call dispatch. We recommend at least 24 hours notice for guaranteed WAV availability.

Are CabsOn accessible taxis more expensive?

No. WAV fares are at parity with standard saloon class. No accessibility surcharge.

Can the driver help with wheelchair loading?

Yes. Every WAV driver is trained in ramp deployment, wheelchair securement, and safe passenger transfer.

Do you cover powered wheelchairs?

Yes. WAV vehicles have a 350kg+ ramp rating that accommodates most powered chairs. Confirm chair weight at booking.

Can companions travel in the same vehicle?

Yes. Most WAV vehicles seat 1-3 companions in addition to the wheelchair passenger. Confirm passenger count at booking.

Do you do hospital and NHS appointment transfers?

Yes. Accessible patient transport for appointments, discharge, and routine medical visits is a standard booking type.

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